How long will my order take to arrive?

DELIVERY (UK)
All orders sent by our standard delivery service are sent by first class post, this should usually take around 2-3 days for your order to reach you. However, we would ask that you allow seven to ten full days from your order date before contacting us as the post can get delayed especially during busy periods.

AIRMAIL
All parcels sent overseas are sent by standard small packet airmail. To most parts of Europe this can take up to 14 days and 21 days to other parts of the world. If you do not receive your order within 21 days please contact us.

How much is postage and packaging?

UK: £2.50 per order. Free carriage on all orders over £25.00 RRP

All UK orders are sent by 1st class post although we reserve the right to send heavy, low-priced box sets by 2nd class mail.

Europe: £2.50 for first album and then £1.00 per second and subsequent albums

RoW: £3.50 for first album and then £1.00 per second and subsequent albums

All overseas orders will be sent by airmail small packet rate.

Faulty goods Should any item received be faulty, please advise us and we’ll replace the item, exchange it for another choice, or issue you with a refund. Please enclose a covering letter with the product your returning, informing us how you want us to deal with the faulty item.

Damaged cases If any items arrive with a cracked or damaged case please inform us, and we will send you replacements foc.

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